Lexus of Fremont

I recently had the pleasure of getting my car repaired at Lexus of Fremont, and I cannot speak highly enough of the outstanding service I received. From the moment I walked in, Monti went above and beyond to assist me with all the issues my car was facing.

Monti's deep knowledge and expertise were evident right from the start. He accurately diagnosed the problem and swiftly guided me through the entire repair process. I was truly impressed by his ability to pinpoint the exact issue and provide a comprehensive solution.

Additionally, the loaner car provided by Lexus of Fremont made a significant difference. It allowed me to stay on track with my daily activities without any disruptions or headaches. This convenience was greatly appreciated and further showcased the dealership's commitment to customer satisfaction.

Thanks to Monti's exceptional service and the team's expertise, my car is now in perfect driving condition. I couldn't be happier with the outcome. I wholeheartedly recommend Lexus of Fremont to anyone in need of top-notch automotive assistance.

A sincere thank you to Monti and the entire team at Lexus of Fremont for their exceptional service. They have earned my trust and loyalty, and I will undoubtedly be returning for any future automotive needs.

I had my car serviced at Fremont Lexus this morning. My service advisor, James, who displayed patience and professionalism by waiting for me despite my slight delay of 5 minutes. Also,James is very knowledgeable and informative, and I was pleased with the way he explained the service details to me both before and after the service. This is not my first time working with James, I have had positive experiences with him in the past, as well as with the overall service provided by Fremont Lexus. It's wonderful to have a consistent and satisfying service experience.

Thank you service advisor James and master tech Tam for going such a amazing service for my RX350! James is very friendly and was able to help me with all my questions and concerns about the car. Tam is thorough in his services and is able to find an issue other master techs wasn’t able to find before. I felt confident my car would be serviced properly and honestly in the hands of James and Tam. I now will request for them both whenever I bring my cars in for services and so will the rest of my family who has a Lexus! We love Lexus !

The service at Lexus Fremont is phenomenal. They are very friendly and helpful. I often find myself needing repairs or services that require more than half of the day. They always help me into a loaner car and keep my appraised on the status of my vehicle. I currently live closer to another Lexus location but continue to return to Lexus of Fremont. Thank you Scott!

My husband has been contemplating on getting a used Lexus LS 500 and had several places/dealers on his list to check on. We made our first stop at Lexus of Fremont. The minute we arrived at the parking lot, a young, good-looking guy approached us right away, introduced himself (Firooz) and asked us what we are looking for. He invited us in, showed some cars on his computer and offered to test drive the ones that we selected. He was very professional, patient, friendly and he never pressured us. We normally will just walk away if we feel the salesperson has that "pushy" attitude. Firooz was not like that at all. He was very attentive to what we need and walked us through the process in a very pleasant manner.

Firooz gave us satisfactory answers and if he's not sure, he knows to get help from his more senior peers, particularly Monte and Bret. His service was above and beyond our expectation. He helped us get the best they have, brand new LS 500 in the showroom. He drove our old car for us to our home even if it was already late after work hours.

Overall, we had an excellent experience. Everything went smooth, fun and full of excitement. We got the best car, the best customer service from the best crew at Lexus of Fremont. Thank you so much Firooz, Monty, Bret, Conner and all the other staff who contributed to the pleasant experience and the very friendly environment. Kudos to all of you!!!