State: | California |
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Address: | 3500 Las Positas Rd, Livermore, CA 94551 |
Zip code: | 94551 |
Phone: | (925) 447-1100 |
Website: | http://www.thelivermoreautomall.com/?UTM_source=GMB_listing&UTM_medium=organic |
Monday: | 9:00 AM – 8:00 PM |
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Tuesday: | 9:00 AM – 8:00 PM |
Wednesday: | 9:00 AM – 8:00 PM |
Thursday: | 9:00 AM – 8:00 PM |
Friday: | 9:00 AM – 8:00 PM |
Saturday: | 9:00 AM – 7:00 PM |
Sunday: | 10:00 AM – 5:00 PM |
The Subaru dealer provides great service, kind and helpful.
I was welcomed and assisted by everyone involved in seating me in my newly purchased vehicle.
Had my eTron purchased here , so this is my 2nd service but nobody guides where to stand for service, Nobody greets, service reps while helping others intentionally ignore or avoid to eye contact you, no receptionist..., once I got my turn start talking to service reps things feels bit better..
You have to ask for the ride, in-spite of clearly asked for windshield replacement, other repairs while booking appointment many weeks in advance so they know it's a multi day job yet for a loaner i begged still didn't get one...
A rental car can be on our own but that still needed someone to pick-up drop-off to rental place, and also audi service locations all that double logistics there.., super inconvenience! IMHO for a brand new luxury car we invest in the expectation of a reasonable support, maintenance services.
>>Today I received a response from service manager and willing to correct it next time., changed 2 to 4 stars just by assurance of improvisations and kind enough to listening to the feedback
Specific to Livermore Honda-
Alex has been my service provider for close to 5yrs and he always offers such awesome and professional service. I can probably count on one hand how many times I've been helped by another service person, which they have been uber pleasant and professional as well.
I purchased my car here in 2016 and will take it nowhere else for service. I tried once closer to where I live, but was so disappointed with the customer service and the service as a whole that I will never go anywhere else other than Livermore Honda.
The phone number for Livermore Auto Mall is (925) 447-1100.
Livermore Auto Mall is located at 3500 Las Positas Rd, Livermore, CA 94551
The website (URL) for Livermore Auto Mall is: http://www.thelivermoreautomall.com/?UTM_source=GMB_listing&UTM_medium=organic
Livermore Auto Mall is open:
Monday:9:00 AM – 8:00 PM
Tuesday:9:00 AM – 8:00 PM
Wednesday:9:00 AM – 8:00 PM
Thursday:9:00 AM – 8:00 PM
Friday:9:00 AM – 8:00 PM
Saturday:9:00 AM – 7:00 PM
Sunday:10:00 AM – 5:00 PM