Public Storage

Teresa is such a sweetheart. Always helping me out. Such a great attitude. Always smiling. Highly recommended

This is the first time I’ve ever rented a storage unit as I needed a place for some of my stuff during the fumigation of my house, and so I decided to go w/ Public Storage. I found a deal for the first month is $1 rent and an in-door unit to help keep the temperature at a moderate level. I ordered it online, but I wanted to check it out in person and so I went down to the facility. I met Teresa there, who is FANTASTIC! She was extremely friendly, knowledgeable, and very trustworthy. She walked me down to my unit, explained the process, and she was great! I noticed the lights were out in my unit, and so I called a couple days before and someone changed them out on my behalf which was great!

I brought my own lock and so Teresa refunded me right away after I gave theirs back. On move-in day, everything went extremely smoothly. I used the app to open the gate, had the code memorized for the door to get to the in-door units, and I moved all my stuff in!

After about 1.5 months, I moved out and again Teresa was amazing! As long as you move out before the next month, then you don’t owe rent for that month and so I moved out before the end of June. Teresa explained this to me over the phone, and I moved all my stuff out before the end of the month. I gave her a call and she mentioned she would walk the unit and then send me an email if everything looked good and that was it!

Overall, the experience was EXTREMELY smooth, convenient, and zero stress all because of Teresa. If I ever need to rent a storage unit in the future, I’m only going to Teresa’s location. Thank you so much!

Teresa thank you for always helping me out when I need it. Great customer service

Wonderful customer service and super friendly. Teresa has made my renting experience so much easier than anticipated. I am thankful.

Fantastic experience here at Public Storage. Bill was absolutely fantastic, incredibly helpful, and knowledgeable. Glad we got to work with him.