State: | California |
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Address: | 2961 Santos Ln, Walnut Creek, CA 94597 |
Zip code: | 94597 |
Phone: | (925) 705-7651 |
I had an appointment and when I arrived they checked me in within a couple of minutes of pulling in. Service advisor was friendly and efficient. Got my car back about 2 hours later and pick up was just as easy and efficient. All of the staff I encountered were friendly and helpful!
Both service professionals I spoke to on the phone and the technician that was working on my car were very responsive and helpful.
Their shuttle service made it easy for me to pick up my car when it was ready. All went smoothly. I have gratitude for the process which can sometimes be very laborious.
This place is so efficient. This is the second time I've used Concord Honda service and seriously, it's so much better than I expected.
Fast, reliable, no fuss.
Any extras/recommendations for service are sent by text to approve (and there isn't the pressure of a sales person talking...) And it's just super convenient. When I told him I wanted to drive my old Honda into the ground, he assured me I could so long as they took care of it (lol). Peace of mind :)
Overall experience with the team was positive. Sandra was great in keeping us informed and helping expedite when our car wouldn't start. Unfortunately this was a return trip for a problem we had a couple months earlier that wasn't resolved. The team seems to have resolved it this time and car is working as expected - thank you.
One of the best dealership service shops I've been to. Service advisors are nice and made sure I knew what was happening to my car. It was easy to review a revised work order when they found something else to fix with my car. The updates were sent through text so it was quick to see and respond to. Depends what you need done but they're usually quick.
The phone number for Housing S is (925) 705-7651.
Housing S is located at 2961 Santos Ln, Walnut Creek, CA 94597