Sunrise of Oakland Hills

My mother has been at Sunrise for six months and she constantly lets me know how much she likes it. She always has nice things to say about the staff, and I too am pleased at how helpful and friendly they are. In addition, her private room is kept spotless and has views across the bay, which she really enjoys. When I visit, she always has something new to talk about—a movie she watched the night before, a meal she liked or the latest crossword puzzle the staff had given her.

My mother was at Sunrise of Oakland Hills for 12 years. Despite her dementia, she was able to live on the main floor area the entire time, and she was a very opinionated person and would tell me periodically that “they are very good to me here”, and “I am very lucky that we found this place”. She was well cared for, encouraged to participate in activities and outings. As her only child, I was comfortably in the loop with my mother’s care and day to day participation, capabilities, and issues. I believe sunrise of Oakland hills did such a good job that she lived to almost 96 and was cheerful and happy for all of it.

My mother at 101 years old and with dementia needs the best of care and that is what she has been receiving for the past 16 years since she moved to Sunrise. I should know as I’m there at least several times a week and have seen the kindness and friendliness of the staff, many of whom have been there this whole time. I am particularly impressed with all the activities, the quizzes, the games, movies and music that they make available and also the energy with which they make sure everyone is included. I cannot express how happy we as a family are that our mother is in such a fine place - and she’s always busy and happy too.

My husband, Frank, has been in the Sunrise of Oakland Hills Memory Care Neighborhood for 3 years. It was not an easy decision to make because my sons and I were very confident in providing him loving quality care using both home care and Adult Day Care.

However, as safety became an issue, we had to rethink other options. Sunrise was selected for several reasons:
1. Close proximity to our home, just 5 minutes away
2. Visiting many support sessions, I was able to discuss so many aspects of dementia and Alzheimers with other family members
3. Visiting in Memory Care, I observed the level of care for the residents given by the caregivers
4. Activities to promote stimulation was varied and apparent

Now 3 years later, my sons and I continue to be pleased and happy with Frank's care. We also play a role in it. I am very involved with Frank, visiting frequently and I love the relationship I am building with the administration and the amazing caregivers. My "kudos" as well as "concerns" are frequently shared and all receive ready responses.

Sunrise of Oakland Hills is definitely our choice for Frank's care! We are thankful!
Silver, Dan, & Matt White

Cheryl Laven, Director of Sales at Sunrise of Oakland Hills, is amazing. It has been a year since we met Cheryl, and she continues to impress us in many ways. She was an invaluable part of our decision making process to choose Sunrise for our father. Her warm, friendly, knowledgeable manner put us at ease and helped us feel sure we were doing the right thing. Throughout this first year of living at Sunrise, my dad had ups and downs, but he could always count on Cheryl's kindness. When I spend time at Sunrise with my dad, I observe Cheryl addressing residents by their first names, seeming to know everyone and what is important to them. She asks questions and is genuinely interested in how residents are doing. I really appreciate how easy it is to connect with Cheryl. She makes time to answer questions and help solve problems that have nothing to do with sales. Knowing Cheryl is at Sunrise is comforting and important to us.