Carpet One Floor & Home

First of all, their hardwood selection is excellent and on par with other local stores that only deal with wood and vinyl (no carpet). Secondly, of the 3 bids we got, Carpet One of San Ramon was the only vendor that followed state law regarding home improvement contracts and progress payments. One (reputable!) local store asked us to pay for the whole project in advance saying it was a "custom order." Sorry, no. That's illegal and immediately made me distrust them. Lastly, Christian and his installation crew did a *fantastic* job (even with the difficult trim work and many leveling challenges). We work from home so we saw how hard the team worked and how professional they were throughout the whole process. I am glad I chose Carpet One of San Ramon. We could not be happier with our new wide plank floors -- they are beautiful!

Oscar B my estimator was great to work with. Had some issues but worked them out to my satisfaction. The team of installers were efficient hard working and pleasant. They kept me informed as to what they we doing and the job was done ahead of schedule!!

Carpet One is fantastic. From sales to installation, the process is smooth and easy. They installed new engineered flooring and baseboards in my house and it looks great. They provide high quality products and service at the same price or better than the big box stores. I have used Carpet One for several projects and highly recommend Carpet One for all your Carpet and flooring.

Carpet One San Ramon did an excellent job installing our new luxury vinyl plank floor throughout our downstairs. It was a great experience from selecting the floor all the way through the installation. We will definitely be coming back for our future flooring needs. Really appreciated the straightforward no cost estimate process at Carpet One. We were charged to get the estimate and to check out samples by another company that does a ton of TV ads.

We want to highly recommend Carpet One of San Ramon for your flooring needs. We took in a few bids and their pricing was reasonable. We choose them because the project manager Ivan Castillo was responsive, listened to our vision and told us we would have the same team every day. Ivan also said they could do a “picture frame” tile rug at entry.
Our team was Alfredo and Omar. In Sept 2020, they installed porcelain 24 x 24 tile in an offset pattern and new baseboards on the majority of our downstairs which took 5 days. They were here every morning on time with a smile. They were careful and respectful of our property. They cleaned up everything each night before leaving. The tiles were cut and laid with precision. Alfredo and Omar are true artisans! The entryway is gorgeous and we get many compliments, even from other contractors who came to put in counters or paint. That says a lot. We love our new flooring and will use Carpet One of San Ramon for future rooms requesting Alfredo and Omar to do the work.