State: | California |
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Address: | 830 E Charleston Rd, Palo Alto, CA 94303 |
Zip code: | 94303 |
Phone: | (650) 328-6537 |
Website: | https://advancedmotorworks.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
KT and Advanced made our experience as painless as possible. Our damaged 2017 Prius became a new car in their hands. KT was kind, honest, paid attention to details, handled all Safeco insurance paperwork, supplied a loaner car, and delivered when it helped us because we were overwhelmed. A local gem !!
Absolutely wonderful service!!! They will clearly explain what’s going on with your car and help find the best route to fix the problem! I recommend everyone bring their vehicles here any time you have an issue. Quite honestly the best experience I’ve ever had!!
I can’t recommend this shop enough! I’ve been coming to Advanced Motor Works since 2014 and have always received excellent and honest service. Kt and his team are efficient, friendly, and very skilled. I especially appreciate Kt’s honesty - when I drove a 1996 Honda Accord, he let me know which repairs were worth it and which simply weren’t. Now that I’m moving and looking to sell my current car, he gave me great advice even though it meant actually paying them less. I’ve referred multiple friends over the years and everyone reports an excellent experience - the shop is always busy but they fit me in quickly every time. If I wasn’t moving, I’d never stop coming here!
My experience with them is nothing short of amazing. Receptionist is a super nice guy, thanks KT! Super transparent, they document everything they find in the diagnostic with videos, super thorough check and repairs are not carried out without prior authorization from the customer. 2 year / 24k mile warranty thereafter as well. I would highly recommend going to them!
We were having issues with a work vehicle, I took it to this shop and they fixed the issue, it was a loose cable, they didn't even charge us. We were also having an issue with a car battery, KT gave us suggestions and what we needed to buy and we have not had a single issue since.
This shop is really close to my work, so when my car started to breakdown on the way to work, I dropped it off, they diagnosed the issue and put the new parts in. When they took it for the test drive the issue came back, so they dug deeper and found out that the engine needed replaced. They did not charge me for any labor, which saved me a ton of money, since I had to either get a new engine or a new car. I thought this was amazing, instead of paying $700 for work done on a vehicle that needed to be replaced, I paid $180 for some parts and that was it.
I highly recommend this shop. They are extremely trustworthy, they do a great job, they follow up after their work to make sure you are still satisfied.
The phone number for Advanced Motor Works is (650) 328-6537.
Advanced Motor Works is located at 830 E Charleston Rd, Palo Alto, CA 94303
The website (URL) for Advanced Motor Works is: https://advancedmotorworks.com/
Advanced Motor Works is open:
Monday:8:00 AM – 5:00 PM
Tuesday:8:00 AM – 5:00 PM
Wednesday:8:00 AM – 5:00 PM
Thursday:8:00 AM – 5:00 PM
Friday:8:00 AM – 5:00 PM
Saturday:Closed
Sunday:Closed