Victor Wong

I had a pleasant stay at the Sheraton Palo Alto Hotel. The rooms were comfortable and well-maintained, and the staff was friendly and attentive.. The hotel is close to Stanford University, the Cantor Arts Center, and the Computer History Museum. The hotel has a variety of amenities, including a fitness center, a heated outdoor pool, and a business center.

This place is just the best from the entrance all the way to housekeeping. Amazing people and place. I planned on staying only one week and I ended up staying 3weeks. My kids had a blast!! It's one of the best places I have ever stayed. The security is right on task. There's plenty of parking with accessible doors to all parking lots. The pool is so nice and warm. I love the food and the night life. It was a wonderful stay.

Sheratan Palo Alto offers a tranquil and comfortable retreat amidst the bustling city of Palo Alto. From its convenient location to its welcoming atmosphere, this hotel provides an enjoyable stay for both business and leisure travelers.

The first thing that impressed me about Sheratan Palo Alto was its prime location. Situated in the heart of Silicon Valley, it offers easy access to major technology companies, Stanford University, and a variety of restaurants and shops. Whether you're visiting for work or exploring the area, this hotel serves as an excellent base for your activities.

Upon entering the lobby, I was greeted by friendly and attentive staff members who were eager to assist with any inquiries or requests. The check-in process was swift and efficient, allowing me to settle into my room promptly. The hotel staff consistently maintained a high level of professionalism and ensured that all my needs were met during my stay.

The guest rooms at Sheratan Palo Alto are spacious, clean, and well-appointed. My room featured a comfortable bed with crisp linens, a work desk, and a cozy sitting area. The modern decor and tasteful furnishings created a pleasant ambiance. Additionally, the room was equipped with all the necessary amenities, including a flat-screen TV, a mini-fridge, and a coffee maker, ensuring a convenient and enjoyable stay.

One of the highlights of my stay was the hotel's outdoor pool area. Surrounded by lush greenery, it provided a serene and relaxing environment. The pool was well-maintained and offered a refreshing respite after a long day. The adjacent fitness center was also well-equipped with modern exercise equipment, allowing guests to stay active during their stay.

Sheratan Palo Alto boasts a few dining options that cater to a range of tastes. The on-site restaurant served a delicious breakfast buffet with a variety of hot and cold options. The menu featured both local and international cuisine, ensuring there was something for everyone. However, I found the dining options for lunch and dinner somewhat limited, and exploring nearby restaurants might be a better choice for those seeking more diverse culinary experiences.

In terms of service, Sheratan Palo Alto excelled in providing prompt and efficient assistance. Housekeeping was thorough and timely, ensuring that the rooms were always clean and well-maintained. The hotel staff was also helpful in arranging transportation and providing recommendations for local attractions.

One aspect where Sheratan Palo Alto could improve is the availability of parking. While the hotel offers parking facilities, it can be limited during peak times. However, the staff was accommodating in providing alternative parking options nearby.

Overall, Sheratan Palo Alto offers a comfortable and enjoyable stay with its prime location, friendly staff, and well-appointed rooms. Whether you're in Palo Alto for business or leisure, this hotel provides a relaxing oasis amidst the vibrant city. With a few minor improvements, it has the potential to become an even more exceptional choice for visitors to the area.

This is an EXCELLENT HOTEL! We have to travel back and forth to Stanford for medical treatment with our Service Dog. The room was very nice, clean and the bathroom was superior with a walk in shower. We have tried several other hotels in the Palo Alto but this is the one we will always book at from now on. The area was safe and there is a huge park across the street. Stanford was only two minutes away for the doctors we needed to see. The staff was very friendly and helpful and the hotel was beautifully landscaped with a wonderful pond running outside several of the rooms.