The One Auto Service and Performance

We were looking to buy a car remotely from a local dealership, and asked The One Auto Service to do a pre-inspection for us. Most other local mechanics wanted $120-$180 (3x the national average), and many weren't available. The One Auto Service was the only place that offered a reasonable price of $80, and was willing to do it same-day for us. We really appreciated that.

What we got back from them was fantastic. They didn't find much in the way of mechanical problems, as the car did only have 13k miles. But there were a number of paint defects (blemishes, scratches, etc) and The One emailed excellent high resolution, in-focus (which is somehow a rarity these days) photos of each and every blemish, from an angle and with lighting that showed it clearly so that we could make an informed decision. We also got quantified measurements (not just "looks good") of each tire's tread and brake life.

In the end we decided to purchase a different car from another state, in excellent condition. The One Auto Service helped save us from an unhappy purchase that we would have been reminded of every time we looked at our car for years. I highly recommend them, and am glad there are competent businesses that can do their job well and don't need babysat to get it done.

Thank you The One!

They couldn't align my car because it was too low. So they tried a friend's shop. Also failed, but that's above and beyond. Great customer service.

This place sets really good expectation for what I’ll be paying for. The diagnostic fee was stated at the very beginning. They gave me options of what I want to do. They did tell me some recommendation maintenance jobs to keep my car good. I got no rush from them. They ask me to come back when I’m ready for those. So far so good with this place. I love places that allows customer to take the decision but they give recommendation