RUNJHUN MISRA

I love working here in Mission Villa—it reinforces me to pursuit to complete my degree in nursing. It gives me a lot of experience that I can use on my future. I love taking care of the residents here and also I love working with the staff here. We have the best community teamwork. In short, working here is the best choice I’ve ever made.

I attended Pacifica Senior Living Mission Villa this past Friday for a Mothers day luncheon. I was there to play the harp for the members of the facility. First and foremost, I was blown away by the cleanliness of the facility. Temperature checks and sign in process were seamless as well.

As soon as I pulled up, I was greeted by a staff member and shown exactly where to set up. The activities director, George, even made sure I had a place to pump, as I am a nursing mother. It was obvious to me that every staff member from the executive director to the janitorial staff had a positive relationship with every member of the facility. It felt like a family I want to be a part of!

After the event, I got the pleasure of speaking with some of the residents and they all seemed happy and excited for the event. George even packed me up a lunch for the drive home (which was delicious btw). I cant wait to return and would recommend PSL Mission Villa to anyone looking for care!

This review is extremely overdue, but I wanted to make sure to give my utmost praises to this team. This will be a lengthy review as well as I have a lot to say.

My dad was diagnosed with early onset dementia at 63 years old last year and also had some behavior problems, so my family and I needed a place that could provide a higher level of compassionate and empathetic care.

My mom found Pacifica Senior Living Mission Villa after he had already spent time at another senior care/assisted living facility in the area. Unfortunately, this other facility did not work out due to our care needs and monetary reasons.

But once we found Pacifica Senior Living Mission Villa, it was like a godsend.

My dad was treated better, and the staff was more attentive and caring with him. He told us many times that he liked it better and was even happier there, and knowing that he was happier meant the world to us. Also, the staff was more helpful in making sure my mom had reliable staff on her side during an extremely tough and stressful time, he had more space to walk around, and last but not least, they did not just keep raising costs on us and actually offered a lifelock price where we'd pay the same amount for the rest of his life, no matter if his level care of care changed.

I can't tell you the peace of mind it gave my family and I knowing that he was finally in good hands, and that peace of mind helped us live our own lives feeling secure, despite a very unfortunate situation. He was in their care until he passed away from natural causes, and the team at Pacifica Mission Villa was still as helpful and compassionate as ever helping us through this time. Even though my dad was not there for a long time (only about 2 months), I really can't express enough how much Pacifica Mission Villa's service and facility truly helped us out, especially as his dementia progressed more and more. They truly were a light for us during a dark time, and we will always be thankful that we found them, although we wish we found them sooner.

Pacifica Senior Living Mission Villa - my family and I are eternally grateful for you, and truly, thank you for everything that you did for my dad and my family.

Mission Villa has a solid team, their residents look really happy and cared for. I would place my mom here because I know she will be in good hands. As family members we need the security knowing they are safe especially during a pandemic. They have strict guidelines for visitors and for good reason. I have no questions Mission Villa does quality work each and every day.

With my experiences so far here at Mission Villa, I can say that the company does an excellent job at creating a “home away from home”. Through its cleanliness, organization, and dedication it has towards both its staff and residents themselves, Mission Villa is a great place to work. There is a lot of personality as a well as warmth present from the first few steps walking in, to the last few heading out. I’d also like to recognize how well both the staff and residents communicate amongst each other, as that brings a sense of community among us all. I can say that said aspect is presented stronger here than my previous experiences at Starbucks.