Rosewood Sand Hill

My goodness the service was outrageously good. True hospitality professionals who clearly care about providing a luxury, personal experience. It's not possible to fake that kind of service, it was so genuine. Particularly the serving staff at the pool, they were so lovely, energetic, attentive, + helpful. And my pup getting snacks + a cozy bed warmed my heart. I LOVED my room. Spacious, perfect amenities, + plush towels/robe. And the closet! What a dream hotel closet. Whole room was spacious, impeccably clean, + cozy. I honestly was blown away by how wonderful the hotel is. I've visited the bar + restaurant many times but never stayed. I will absolutely stay again - I'm already mapping out times this summer to return.

Overall property is very nice. Rooms are of good size, although not as nicely appointed as some other Rosewoods. Service is excellent and up to Rosewood standards except at the pool, where is was good but not great. Very nice fitness center. Restaurant is also good but again not quite on par with other Rosewood properties. All in all would definitely come back. Would give a shout out to the folks at Valet as particularly warm and friendly. Also very much appreciate the text questions and updates I received during my stay, presumably from the front desk.

Awesome hotel. The service the food and the hotel was awesome. The staff was super attentive and are always ready to help. It was nice to see both the staff and the managers walking the grounds to ensure everything is up to their standards. The watch store inside was a rare gem to find. The parking lot had plenty of spaces. The conference hall was nicely setup as well and the lighting and AV were nicely setup. Very much enjoyed my time there.

Our team hosted a 3 day seminar at Rosewood Sand Hill. The location and staff (Sophia-Sale Manager & Patricia-Banquet Manager) met and blew away all our expectations.

Aside from the amazing amenities- Lucid car, award-winning spa, the perfect meals, the views, etc...what stood out was the service.

Not only were all our requests addressed immediately, professionally and courteously, the staff presented us with multiple options (some we didn't know we had!).

A great part of the success of our program was thanks to the Rosewood staff. Thank you.
Room was perfect. Loved the bathtub and salts.

I hosted Christmas lunch in the Lemon Room for 8 friends. The service from Andrea and her team was excellent. The food and wine were exquisite. Dawn Bancroft made the planning and menu choices clear, easy to make and accommodated all the various dietary needs of my guests. We had a long, leisurely lunch and everyone truly enjoyed the day.