State: | California |
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Address: | 2207 Bridgepointe Pkwy, San Mateo, CA 94404 |
Zip code: | 94404 |
Phone: | (855) 999-7669 |
Website: | http://us.playstation.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I've been a customer of PlayStation for years and have always loved it. I switched from Xbox to PlayStation back in 2015 and never looked back. Keep up the awesome work, Sony.. you're doing great!
While my issues are with Playstation Direct (see my review of Playstation Direct for full story), I had called here since it seemed like I finally had a number to talk to a live person. The agent Justin, was unable to help as he did not work in that department. He however did listen to my story, emphasized with me and verified my Playstation account is a legitimate US account. So I at least feel vindicated that Playstation Direct lied to me. I'm only leaving this review because of Justin, good customer support does exist even if he was unable to help me directly with the issue.
The phone number for PlayStation America is (855) 999-7669.
PlayStation America is located at 2207 Bridgepointe Pkwy, San Mateo, CA 94404
The website (URL) for PlayStation America is: http://us.playstation.com/
PlayStation America is open:
Monday:8:00 AM – 5:00 PM
Tuesday:8:00 AM – 5:00 PM
Wednesday:8:00 AM – 5:00 PM
Thursday:8:00 AM – 5:00 PM
Friday:9:00 AM – 5:00 PM
Saturday:Closed
Sunday:Closed