Palo Alto Animal Services

Nothing but positive and wonderful experiences here!
I adopted TWO beautiful, healthy kittens for a holiday adoption fee of only $40. Every staff member I worked with was so helpful, so well-informed, and so excited for me to be adopting fur babies.
They even provided me with 2 days worth of wet food, a 20% off coupon to Pet Food Express, a bag full of brand new toys, a large crate, blankets, a paper pointing to in-network vets, and just generally great advice for introducing cats into a new home.
I'm very surprised by some of the negative reviews on here, and almost wonder if those reviews were intended for somewhere else! I highly recommend this shelter. They really take care of you.

I have used the Palo Alto Animal Services for many years now. I have chickens and they have always been wonderful to work with. Jeannette Washington was checking chicken homes way back when and I always found her wonderful to talk with over chicken issues. The agency has also contacted me when they needed a home for a chicken they couldn't place. I'm honored that they trust my care and that they take their responsibility so carefully.

I got my beautiful black kitten from them on 9/21. The employees here were helpful and quick getting me in to visit the cats and transferring ownership to me. They helped me keep track of her vaccinations, gave me useful advice for caring for her, and were generally super sweet.

My kitten is sweet, healthy, and well-adjusted and I have to guess that PAAS had something to do with that.

It was way more pleasant getting my pet from this shelter than dealing with fosters, cat rescues, adoption fairs, where the cats were stressed and confused and couldn't show us their true personalities.