Machado's Auto Care

Can’t say enough amazing things about them. Honest, good, hardworking people.
I’ve never had an auto shop end up charging me less than quoted because their mechanic is so incredible that he completed the work faster than expected. They didn’t have to adjust the price, I never would’ve known or questioned anything. That’s just how good, honest people do business. And this is just one of the great things they did for us, doesn’t include all the time they spent talking to us and trying help troubleshoot with us prior to taking it in.
We will be telling all our friends about Machado’s and plan to use them for any future auto care needs!

Machado Auto Care, the place were you can get honesty, integrity, professional & knowledgeable technicians, reasonable prices, and friendly service for all your auto mechanical needs in the Livermore area! My Toyota Prius was recently diagnosed with a leak in the timing belt cover by a new car dealership and that it was going to cost over $3,000+ to resealed timing cover. I scheduled an appointment with Machado Auto Care and they discovered that my timing belt cover was only sweating in one spot, not leaking; the fix and recommendation by Machado Auto Care cost $0.0. They also recommended to reinspect timing cover during future oil changes. There honesty and integrity safe me over $3,000+!!! Thank you Tom Arendell (owner of Machado Auto Care) you have more than exceeded my expectations!!! JLS

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My car was making a clicking sound when switching from park to drive, or drive to reverse. Since this was my first time visiting an autoshop in Livermore, I took a chance with Machado's due to the stellar reviews. They diagnosed the vehicle and notified me of the issue/estimated cost. They needed to order the part, so they stated I could keep the vehicle until the part arrived in a few days. When I picked up the car, they didn't even take payment for the diagnostic, and stated I could pay all at once after the repair (wow, that's trust for a first time customer). I dropped off the car again once the part arrived and picked it up a few hours later, the issue was solved. I checked the part cost at a reputable online dealer vs what I had been charged, as well as the total labor hours, and honestly I haven't seen a more fair cost for work. I was extremely happy with the overall service provided.

After I got home, I had the car parked in front of my house for a few days, and when I pulled out for the first time, I noticed a fresh reddish pinkish liquid on the asphalt under the car. I touched it with a napkin and confirmed it was coming from my vehicle. I called Machado's immediately and they told me to bring it by for a diagnostic that day. They called me same day and stated that the seal that holds the transmission fluid had been compromised due to their repair, and took full ownership of the cost to replace and repair as part of their 3 year 36,000 mile warranty on all of their work. Since the repair, the car has been driving better than ever.

I have never worked with an auto shop this transparent, honest, and communicative throughout the entire process. Everyone I spoke to was friendly, and always waving and smiling as I came by. Special shoutout to Stephanie for the amazing communication. This will be my go-to auto shop for as long as I live in Livermore.

Trustworthy and Informative

All of the mechanic personnel are friendly, informative, and patient with any questions I may have. They’re always respectful of my time/schedule and accurately quote how long a service will take. What I find most impressive is that they often do a little something extra each time I come in. I may just come in for an oil change and when I return to pick up my car they might tell me, for example, that they noticed my windshield fluid was low and topped it off just because... they also take the time to learn my name or remember something personal about me. I’ve been giving them my business since I was in high school and will continue to do so. Thank you all for helping me feel safe on the road!

I’ve been taking my cars to Machado’s Auto Care for nearly 15 years and they’ve always kept my cars in tip top shape. My last car, a Lexus ES300, had over 377k miles when I finally traded it away, still running. My current car, a Lexus RX350, just went over 200k miles and is purring like a kitten. Machado’s recently performed its 200k service, which allowed me to make a trouble-free 1431 mile drive to my son’s house in Texas, where I’m relocating. I wish I could take Tom and Arnie with me! I highly recommend Machado’s of Livermore, to anyone who wants excellent customer service and unmatched vehicle care.