Grand Shoe Services

Wonderful little shop. Grigor and Aida are the nicest people, and super knowledgeable about their craft. Everytime I go in they not only fix my jackets and shoes, but teach me about how to maintain my leather!

I cannot say enough positive things about Grand Shoe Service. I brought in a Coach brand leather duffel bag with a broken zipper. Aida took the time to explain why the zipper broke (cheap, metal, etc). I told her I was in no rush to get the back repaired, yet it was done in one week. The job was masterful! You could never tell the zipper was replaced - every stitch was perfect (straight, etc). She made sure everything else on the bag remained in perfect alignment (it was a very expensive bag). The workmanship was outstanding and the customer service was delightful! Highly recommend.

I flew to SF a night before my friend's wedding in Santa Rosa, so you could imagine how frustrating it was to get to your hotel at midnight to find out that your luggage won't open (it was a combination lock) - and you have to leave SF by noon the next day. After doing internet research, I decided to visit Grand Shoe Services. Best decision ever!

He put everything else aside and worked on my luggage for less than an hour. And there, it opened. He found that the lock was faulty, so he fixed it so that it could open (without destroying the lock) but he also said the lock needs to be replaced if I wanted to lock that luggage ever again. Nonetheless, I could access the things in my luggage for the wedding, which was most important. Thank you again!

He was extremely nice, and the price was very reasonable (the locksmith quoted 3 times the price).

Would definitely recommend anyone with luggage issues in SF to visit here!

I dropped off my luggage for repairs to the zippers as they got damaged by the airline. He replaced them with even better zippers that is more lasting and easier to pull. He explained his repairs very patiently to make sure you understand and agree before repairing. Very reasonable charges.