Floor Coverings International Oakland

Rob is the ultimate professional and a pleasure to work with! Our home was damaged during a storm and we had not planned for these additional costs. Rob came in with recommendations for how we can waterproof the floors and prevent this occurrence from happening again. He was transparent in his pricing and we loved the creative process and recommendations he brought as we looked to restore our home with a fresh new look! He is easily accessible and communication during the process was so appreciative. In the end, we love how it turned out and will be looking to work with Rob again for other areas of our home. Highly recommend!

We had the floors replaced in three bathrooms by Floor Coverings International and we are extremely happy with the results! They paid attention to intricate details, such as carefully removing and replacing baseboards, as well as seamless flow between our new bathroom floor and our wooden floors in the hallway. After demolition of our old bathroom floors, it was brought to our attention that the previous flooring was not leveled, so they were able to make the proper adjustments to our new floor in order to mitigate any future issues. Some companies might have installed the new floor regardless, but the quality of their work was quite evident when this was brought to our attention.

Our new floors have created the feeling of stepping into a fresh new bathroom... Mission accomplished!

Additionally, the great outcome of our bathroom floors created the momentum for us to also act on a long-held desire to remodel our kitchen countertops as well. This project definitely got the ball rolling for us!

Further, regarding craftsmanship, after the job was completed, they conducted a walk-through with us to make sure everything was to our satisfaction. Great customer service indeed!

We highly recommend Floor Coverings International and we definitely will be contacting them for future flooring projects that might arise.

This review is WAY overdue as the work we had done was completed in March of this year. Rob and the team did outstanding work and were very easy to work with!

I was referred to Rob by a close friend who also happens to be a general contractor. I contacted Rob for a project involving our living and dining room wood floors. We wanted something with relatively low maintenance that could withstand high traffic and withstand the daily rigor of dogs and a very active toddler.

Rob came to our house with flooring samples of different types that varied in price and flooring protection options. He left us with samples so we could get an idea of the floor appearance under different light conditions (day, evening and night) since our living room has large windows that allow bright sunlight into the room over the course of a day. We selected Shaw Floors Elite Pet Protection that are waterproof and designed to withstand pet “paws & claws.” We agreed on a scheduled installation date with Rob estimating it would take up to four days to complete the work which included laying down plywood to minimize/eliminate any squeaking floors (our house was built in 1959 and has the original wood floors).

The two-man crew of Luis and Issac arrived on time at the scheduled time each day. They explained the sequence of work and cleaned up the work area each day with courtesy and excellent customer care. They were prompt in completing the installation finishing the job in three days instead of four!

If you want complete and professionally competent service I highly recommend Floor Coverings International! Thank you again Rob, Luis and Issac!!

Rob Bae came to me with a reasonable bid to install hardwood floors and I hired him. He further was very informative and detail oriented. His staff came in and did an excellent job. He was the supervisor to make sure all the details were taken care of, including the slanting floor, which his crew helped to correct. The job was done on schedule and the final product was beautiful!!! I will hire them again, and highly recommend them to others. You will be thoroughly satisfied with their professionalism and excellent customer service.

Rob was an incredibly attentive and helpful salesperson and project manager. After coming to our house (twice) with a large selection of product options, my wife and I settled on engineered hardwood for our kitchen and laundry room. We requested the work be done during a specific week in June; Rob ordered the wood and personally delivered it to our house a few days before the project kicked off.

As our house is 80 years old, once the installers removed the existing tile, they found a small patch of rot in the subfloor. We were able to get this fixed pretty quickly, and Rob checked in on the progress of the work every day. We're very happy with the finished product, and Rob is honestly the best project lead we've worked with to date (and we've embarked upon multiple projects since purchasing the house two years ago).

No hesitation on our part recommending Rob and Floor Coverings International for your floor project.