Ernie's Plumbing and Sewer Service

I thought I should weigh in why we will always use Ernie's Plumbing.

My husband passed away after a five year illness that slowly got worse over time. We had two children that were 3 and 5 when he got sick and they were 8 and 10 when my husband passed.

My husband was a well known person and we expected a lot of people at the service. All of these people were invited to our home after the service.

One day before the service, sewage backed up through every pipe that had an opening. So the tubs, toilets, sinks, the washing machine all backed up with large quantities of sewage.

I contacted Ernie's for help. We had used them before and we always had good service with attention to detail. They came in the middle of the afternoon to figure out why we had sewage everywhere.

The man that we bought our house from did all of his own repairs and installations. We had had other issues that had to be fixed because the work done by the previous owner that didn't know what he was doing.

The plumber that came from Ernie's checked to see why we had sewage backing up. What he found was that when the previous owner had installed the large sewage line that ran the length of the house, he used two pieces of pipe. The plumber told me that a single pipe should be used. The previous owner glued the ends together and put little blocks of wood under the pipe to keep it straight. The wooden blocks had given way and the pipe pieces came apart which caused raw sewage to form a pool under our house and caused the backup.

I was frantic. I was expecting over 100 people to come to our home after the service and we had no working bathrooms and there was sewage backed up everywhere it could.

It was getting late in the day when this happened and Ernie's sent a plumber over immediately once I explained the circumstances. After investigating the problem, the plumber told me that the only way to fix it was to replace the sewage pipe with a new one that was all one piece. The price he quoted me was reasonable and I wasn't charged for the emergency.

More plumbers showed up with the pipe. It was after 5:00 p.m. when they started the installation of the new pipe. They were here all night installing the new pipe. By morning it was in place and everything was working perfectly.

We cleaned and disinfected every outlet that the sewage came up from. By midmorning everything was clean and functioning.

This is why I will never use any other plumbers. The ones I've dealt with with Ernie's have all been highly trained professionals that knew what they were doing.

I had backed up plumbing on a Sunday morning. I called dispatch and George was at my house within 45 minutes. He was kind, respectful, knowledgeable and very efficient. He wa gone within 45 minutes; I felt the price was fair given that it was a Sunday morning. I'll use them again.

Our main sewer line was plugged and had to be repaired in off ours. It was middle of the week and after 9 p.m. when it backed up. Earnie's Plumbing was available and came to our rescue. George the technician was very polite, professional and responsive despite how late it was. We are very appreciative to George and Earnie's Plumbing. Thank you.

Andrew from Ernie's Plumbing is awesome. Very Professional, polite, and understanding. He diagnosed the problem quickly, and explained how he would fix the problem. Will be recommending Andrew from Ernie's Plumbing to all my friends neighbors and family when they have any plumbing issues. Thank you Ernie's Plumbing.