State: | California |
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Address: | 2180 Market St, Concord, CA 94520 |
Zip code: | 94520 |
Phone: | (925) 687-3117 |
Website: | https://eliteab.net/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Brought my truck into him. Charlie is the owner and a real straight shooter. Definitely a business owner to work with
Brought my car in because they were a AAA approved auto body repair shop. My car was done in a week when every other shop was quoting a month before they could even look at it.
The day I got it back I noticed at night the headlight on the side that was hit was still sitting low-I called the next morning and they took care of it immediately. (I don’t think they actually forgot to fix it/did it wrong-it was probably within spec, but way lower than I was used to.) Everybody I talked to was also very patient and friendly.
my car was taken very good care of over there. The customer service was great, everybody was very straightforward with how everything worked with the insurance, and the quote....
They even detailed the inside of my car which was embarrassingly filthy.
there was some how a little gouge taken out of the back of the bumper when I went to pick it up, which was not there when I dropped it off. I asked Tony if he would check it out, and he checked the pictures, yes they take pictures of your car when you bring it in, and told me to come back the next day to get it fixed. Only took half a day.
No hassle, great customer service, responsive and good communication. I hope to not need their services again, but if I do, I'm going back to them.
I hope they charged the mess out of progressive for all that good work, because I've been giving them money for years now....
I'm giving this shop 5 stars to nullify the below review by a Rob Frost, who gave the shop a 1 star simply because they were taking their lunch when he visited. Come on, Frost, you can't get mad at them for taking a long lunch, maybe it was someone's birthday. Their hours of operation are their prerogative, and have nothing to do with the quality of their work.
The phone number for Elite Auto Body & Collision Center is (925) 687-3117.
Elite Auto Body & Collision Center is located at 2180 Market St, Concord, CA 94520
The website (URL) for Elite Auto Body & Collision Center is: https://eliteab.net/
Elite Auto Body & Collision Center is open:
Monday:8:00 AM – 5:00 PM
Tuesday:8:00 AM – 5:00 PM
Wednesday:8:00 AM – 5:00 PM
Thursday:8:00 AM – 5:00 PM
Friday:8:00 AM – 5:00 PM
Saturday:Closed
Sunday:Closed