East Bay SPCA, Dublin

The staff was professional and very supportive throughout the whole adoption process. They helped me find a forever home for our pet.

My partner and I recently adopted our first cat from this animal shelter and had a wonderful experience. The staff was extremely helpful and knowledgeable, and they went above and beyond to make sure that our cat, Ty (now affectionately known as Big Mac), was comfortable and well taken care of.

They did a lot of work to ensure that we could quickly become experts in being cat parents. They gave us tons of literature to read about how to care for a cat, including how to find out his microchip details. They answered every question we had. The shelter had a wall full of cat and dog toys and treats that had been donated, and we were allowed to take some with us to kick start our cat care journey. They said we could call any time if we had questions. They also have a lifetime return guarantee, so if things don’t work out with your pet, they end up at SPCA instead of on the streets.

They also helped us be prepared for taking care of our cat specifically. When we first met Ty, he was super cuddly and friendly with us. He walked up to us and we immediately fell in love. While we had a positive experience with him, the staff warned us that when he first arrived at the shelter, he was very anxious about the new environment, he wouldn't let anybody pet him, and he wasn't eating very much. They explained to us that it's important for cats to eat every day, otherwise their organs can shut down. To help him adjust to our home, they provided us with anti-anxiety medication and an appetite stimulant for cats. They even gave us a little bit of his favorite foods to ensure that he would eat. I was impressed that even though telling us about Ty's behavioral concerns might make us not want to adopt him, they chose to share the nitty gritty details with us so we could make an informed choice.

Even though Ty was anxious and unapproachable at the shelter before we met him, he had no problem adjusting to our home at all -- he ended up not needing the appetite stimulant or anti-anxiety medication. We were so glad to have been fully prepared to take care of Ty, and feel confident that we can provide a wonderful home to him with the support provided by SPCA. This shelter turned a scared cat into a lovable, confident boy.

I also want to address some negative reviews that mention the shelter not picking up the phone. While we cannot speak to that experience, we found the shelter to be very responsive via email. Additionally, the shelter shares a phone line with their Oakland location, and they were happy to transfer us to the Dublin location when we asked.

Overall, we highly recommend this animal shelter to anyone looking to adopt a pet. The staff is caring, knowledgeable, and truly invested in the well-being of their animals.

East Bay SPCA is a great place to consider for adoptions we adopted our cat from their Oakland location and recently adopted a dog from their Dublin location. They really show a lot of care for the animals as well as you have good knowledge about each animal they are care for.what I like is the to have a d q .e feed website for their adoptions so that you will know which pets are available and the second the pet is unavailable it reflects on the website which is really cool because it minimizes the guesswork of having to either call the branch or go there and come to find out the animals that you were originally looking for is no longer available.v

I was in from NYC and visiting friends in the area. I saw some cute small dogs (they're harder to find in NY!) online and stopped in. Four days later we flew back home with a furry new family member. We are so happy to have her and the staff made the process so easy. Great, clean, cheerful and well run facility and great people!