State: | California |
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Address: | 181 Industrial Rd, San Carlos, CA 94070 |
Zip code: | 94070 |
Phone: | (855) 930-5222 |
Website: | http://carvio.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
I think the only complaint I have is that the initial appointment scheduled the tow never called or came during the pickup window. He decided to call me later in the evening during my dinner plans which was annoying. Other than that customer service was friendly and once the pickup was rescheduled it was easy peasy. The tow guy came when he said he was going to and was very nice. They paid a nice amount for my car too. I would use them again! Thank you CarVio!
I texted only with Louis, ignoring all the weird calls and texts from others saying they were with parent company or were a colleague etc. Lots of sharks out there. Louis of CarVIO was patiently pushy since I told him it was very hard to give up my Techie. I responded to his questions, texted him pics. He gave me an offer. I took time to think considering tradein offers etc. He then upped the offer to nudge me. The total offer was fair—no game playing—I had researched Edmunds valuations and my car wasn’t running at that moment. His offer included free towing.
Everything happened exactly as promised. I said yes to offer on a Monday, NICE dispatcher called on Wednesday, pickup date set for following Monday, truck driver called two hours prior so I could meet him at car (40 min away), then again when on his way. Showed up with everything he needed. I signed title. He gave me check for correct amount. EVERYONE I WORKED WITH WAS EFFICIENT AND PROFESSIONAL. I videoed Techie leaving.😢 Newport, Oregon.
Deposited check—didn’t bounce. Deal completed within a week! I live in Yachats, Oregon. (Mine is the dark gray Saturn being loaded onto trailer.)
Although I haven't gotten my transaction through them yet, I loved the way they treated me, I had questions and concerns about what was happening, they didn't give me the run around, just straight to the point and amazing customer service, I don't remember who I worked with but he was absolutely amazing and helpful and stayed consistent with me, I've never felt so free with a company, they're amazing and even if you get an offer lower than you were expecting, it happens, Paperwork is black and white, yeah I only got offered a fair amount but it was 100% fair in all honesty. I would highly recommend them to anyone trying to get their car out of their driveway for a real price. Amazing company to work with!
Small update!: I worked with Andy Gutierrez!! Request him!
The phone number for CarVIO - Northern California Headquarters is (855) 930-5222.
CarVIO - Northern California Headquarters is located at 181 Industrial Rd, San Carlos, CA 94070
The website (URL) for CarVIO - Northern California Headquarters is: http://carvio.com/
CarVIO - Northern California Headquarters is open:
Monday:Open 24 hours
Tuesday:Open 24 hours
Wednesday:Open 24 hours
Thursday:Open 24 hours
Friday:Open 24 hours
Saturday:Open 24 hours
Sunday:Open 24 hours