CARSTAR Body Best Collision of Sonoma

Top notch on all levels! Clear communication from start to finish. Above that was the completing the service a day ahead of original timeline. Local, friendly and fair. Can’t beat it

Great job done. Super painless. Made my car look like new. Very responsive to my questions. Strong recommendation

If I could give them 100 stars, I would! Never in my life have I encountered such above-and-beyond amazing work and customer service at a body shop. I mean, nothing even comparable. I drove 45 minutes out of my way to use them since all the body shops near me were either extremely rude on the phone or told me they wouldn’t even begin to be able to look at my repairs for 3 months. Not only was CARSTAR super helpful and friendly from the very first phone call, they got me in that day, and finished my repairs almost a week ahead of schedule. They also kept me updated by text throughout the process, explained everything clearly, and were so kind and helpful with managing my rental car situation. Absolutely recommend CARSTAR and will continue to use their services in the future (in spite of them being 45 minutes from where I live!).

My son was in a car accident and the car was not drivable so I called around different shops seeing who was available. Ended up putting the car in the Suisun city shop but they called me immediately to let me know they didn’t have any availability and to try the Sonoma shop. The customer service from the beginning to the end was superb. Super friendly and helpful staff. They are on top of it. They made sure that my car was towed using their own tow company and let me know the very next day exactly what was the outcome of the vehicle! They were quick to submit the documents to the insurance company and now we are getting a pay out immediately. In the future when/if we have a car accident we will be using their company for sure.

Body Best was quick, friendly, and thorough when repairing damage to my car. The staff was excellent at liaising with my insurance company and the rental car company assigned through my insurance.

Debbie and Alexis were extremely responsive to any of my questions and concerns. If I ever get in an accident again (fingers crossed I won’t), I would not hesitate returning here. I highly recommend this body shop to anyone that needs any car body work.

When I picked up my car, it was detailed and polished. Gorgeous. Love them.