Bann at Oak Knoll Napa Hotel

Absolutely everything about our stay here was perfect! The hotel is beautiful - like a piece of Thailand in Napa. The staff are all outstanding - so friendly (without being intrusive), helpful, kind & professional. The setting is blissful - vines and mountains and nature. And the food is out of this world - we did the chefs tasting dinner at the restaurant in Napa and it was the best Thai food we have eaten in our 8 years in the US (& we eat a lot of Thai food). It was delicious and so beautifully done. I highly recommend it. Breakfast and the tea and snacks on arrival were wonderful too. We can't wait to come back!

Update: After receiving the text and posting the review, the director reached out to us to make it right. He invited us to Bann once they reopen and assure the stay was nothing but stellar which I really appreciated. I just got back from my stay and can confirm everything was spectacular! From the facility to the rooms to the service, they exceeded my expectations. All the workers there were so friendly and went above and beyond to make sure our stay was nothing but great. It felt like we were family. I have stayed at many hotels but the rooms at Bann was just breathtaking and so unique and very spacious. I love the little details such as fresh flowers vases and orchids in the room. I always appreciate when there's a tub in the room to soak and relax at night. Another bonus is they provide afternoon tea upon arrival and served breakfast in the morning. My only regret is I didn't stay longer. I have nothing but positive things to say about Bann and I will definitely be back for another staycation and celebrations. I highly recommend Bann if you're looking for a place to stay in the Napa area!

I had made a reservation back in August for my trip in January and I just received these text messages saying they will be close for renovations. No sorry for the inconvenience? How about “Would you like us to cancel your reservation or would you like to rebook for another date?” Nope instead they wrote, “So you need me to cancel your reservation or you need to cancel.” They are so unprofessional and making it sound like it’s an inconvenience for THEM. It’s inconvenient for me cause now I have to find another place to stay. Thanks a lot.

I have been to many exclusive luxury hotels and restaurants around the world and this place matches all of them! The property is located in the heart of the Napa Valley vineyards with amazing panoramic views. Not only the food was incredible, the service and staff where attentive to detail and very kind. I would highly recommend this place! I would get reservations before this place becomes a yearly wait.

Beautifully furnished rooms, very comfortable and spacious. Breakfast was delicious too. Owners are welcoming and friendly. Thank you for the wonderful experience. We felt like royalty.

The food was out of this world and the service was nice. I gave 4 stars because I personally thought the bed was really uncomfortable and we both woke up with a sore back. The air in our room also wasn’t working and there weren’t any windows. Employees were super sweet and the decor was beautiful.