AT&T Store

Jasmin in Novato At&t understood the essence of good customer service. She is genuine,warm,caring and knowledgeable in her line of business. I will rate 5 stars if not six stars. I will recommend her to all my friends and family

Kalli helped me today and made the purchase and transfer of my data smooth and easy! I appreciated her willingness to help me with my watch too! Super patient and great customer service!

My wife's iPhone was falling apart (we could actually see inside it) so it was time for an upgrade. After an epic failure to order online we called the Novato AT&T store,. Kallie confirmed they had the phone we wanted and told us to come on down on a Sunday. She was as good as her word and not only did my wife get a nice new phone, case, charger, and screen protector, I got one too! Thanks, Kalli! You saved the day!

I went into the store yesterday to get a new iPhone if there were decent deals. Edgar was fantastic! He helped me figure out which iPhone best suited me and helped me get a really good phone at a better price than I expected to pay. Not only that but he reviewed our plan and reduced the monthly charges in a couple of areas. So happy about that -- it covered the monthly charge of the new phone, plus some! It was busy but he and the other staff worked hard to get everyone what they needed. I'll be back to this store! Thank you, Edgar!

The retail worker Edgar assisted me and my girlfriend so well, and even stayed extra time after the store closed to assist us. He didn't have to do this, but he was insistent on assisting me and my girlfriend in order to set up the best plan for us. He was incredibly polite, personable, and professionalism. Seriously, they need to give Edgar a promotion because he was clear, concise, and took the time to help us, when we had a somewhat intricate situation with our phone plans. The other workers were also very personable and helpful. Overall- quite a good experience.