1-800-PACK-RAT

Contact and Address

State:	California
Address:	4355 Industrial Way, Benicia, CA 94510
Zip code:	94510
Phone:	(800) 722-5728
Website:	https://www.1800packrat.com/locations/california/san-francisco

Opening Hours:

Monday:	8:00 AM – 10:00 PM
Tuesday:	8:00 AM – 10:00 PM
Wednesday:	8:00 AM – 10:00 PM
Thursday:	8:00 AM – 10:00 PM
Friday:	8:00 AM – 10:00 PM
Saturday:	8:00 AM – 10:00 PM
Sunday:	9:30 AM – 6:30 PM

Reviews

Andrew Mooney

(November 13, 2022, 2:27 pm)
Pack Rat could have done better on the pick up -- it was not clear to us how much space was needed for the truck to fit in our driveway; it needs a lot of space, and few SF driveways are long and wide enough. Luckily, we found an open parking spot adjacent to a Muni bus stop. But we had only 20 minutes to find this solution, and otherwise they would not have delivered the pod that day. So: read carefully about what they need to park a pod and be sure you have precisely that lined up.

Once we got the pod successfully, it was very smooth. The biggest positive in the experience was how fast our stuff got from our old home in San Francisco to our new house in western New York! We put an AirTag in the pod to track its progress and watched it cross the country from the warehouse in Benicia, CA, to the warehouse in Webster, NY, over the course of three days. Our stuff was picked up in our old house in San Francisco on a Monday morning, and 12 days later, it was dropped off in our driveway in upstate New York. Because we had an AirTag, we knew it had arrived to the destination warehouse and could schedule an earlier delivery date without additional fees.

Overall, we were a little bit sketched out by the negative reviews of the company, but we had none of the bad experiences that we read about here and were overall very satisfied with the service delivered at a great price point. We did not have to contact customer support, so I can't speak to that.

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Questions & Answers

What is the phone number for 1-800-PACK-RAT?

The phone number for 1-800-PACK-RAT is (800) 722-5728.

Where is 1-800-PACK-RAT located?

1-800-PACK-RAT is located at 4355 Industrial Way, Benicia, CA 94510

What is the internet address for 1-800-PACK-RAT?

The website (URL) for 1-800-PACK-RAT is: https://www.1800packrat.com/locations/california/san-francisco

What days are 1-800-PACK-RAT open?

1-800-PACK-RAT is open:
Monday:8:00 AM – 10:00 PM
Tuesday:8:00 AM – 10:00 PM
Wednesday:8:00 AM – 10:00 PM
Thursday:8:00 AM – 10:00 PM
Friday:8:00 AM – 10:00 PM
Saturday:8:00 AM – 10:00 PM
Sunday:9:30 AM – 6:30 PM